You must be a registered user to participate in the Protalus Subscription Program. You can schedule and pause your subscription order at any time by either logging on to your subscription page or contacting our customer service representatives via email or live chat. You can cancel your subscription any time after two payments, with no additional fee. A cancellation to your subscription made after only one payment is subject to a $30.00 fee. To cancel your subscription, either log on to your subscription page and follow the cancellation instructions or contact our customer service representatives via telephone: 1.844.402.5446, email: customerservice@protalus.com, or live chat. Subscription orders and pricing cannot be combined with any other promotions or discounts. Subscription orders can only be exchanged under the Protalus 90-day warranty policy. Subscription orders are not eligible for a full money back refunds.